SSL FAQ's

Frequently Asked SSL Questions

Is it true that Google requires sites to be SSL encrypted?

No, and yes. Google has included code in their search algorithms to warn people about sites which are not SSL encrypted. In addition to this, many search engines - including Chrome – have begun to block website content entirely and replace the home-page access with a warning screen regarding the lack of security and source validation of non-HTTPS secured websites. The average user, who does not know how to override this screen and continue onto the website, hits the back button on the browser and find’s another site from the search result. For sites which still appear, Chrome labels the sites “Not Secure” in its address bar – a red flag and “back button beacon” to many web surfers.

How do I install my SSL Security Certificate?

When you purchase an SSL Security Certificate from Full Web Builder, we immediately issue you an email regarding the process. Depending on where your website is hosted will determine the next step in the process. If your site and domain are hosted through us, we will take care of everything. If your domain and web-server are with other service providers, we will provide you with some basic instructions and details to complete the process.

What does SSL stand for?

SSL is the acronym for SECURE SOCKET LAYER. This security protocol is a validation and data encryption process enabled over the Internet Protocol services. This process locks out data spies from intercepting the information your visitors share with you via this service. But what an SSL really stands for is the confidence your visitors have in your website’s ability to protect their sensitive data, and their willingness to complete sensitive information forms and financial transactions on your site.

What is the major benefit to having an SSL?

If you have not read some of the other FAQ’s in this section, you have not yet been made aware of the two biggest benefits to having an SSL protected website. They are: 1.) Encouraging visitor participation in financial transactions and data sharing due to data encrypted and protected assurance, ad 2.) Increasing the Google ranking and web-browser presence of your website to the general public.

How do people know I have an SSL protected website?

SSL protected websites offer visual cues to visitors through their web-browser’s interface. The browser shows a padlock icon next to your websites' web-address, indicating a secure connection between the user’s computer and your website. The address also lists as HTTPS:// vs HTTP://. While this is a small difference, the awareness of such a prefix is growing exponentially and both younger generations enter the ecommerce world and older generations become more accustomed to seeing these sites thanks to web browser efforts to highlight and encourage SSL protected content. In addition to these, SSL protected sites have the option of adding seals. These seals are special clickable links which lead your visitors to view your SSL certificate’s status and its detailed listing information. This service ensures your customers that your site is safe to enter sensitive information and complete credit card transactions – even for many of the most distrusting individuals.

I see there is standard SSL, and then there is premium SSL. What is the difference between standard SSL and premium SSL?

While all SSL protected sites will enact the HTTPS protocol, those with premium SSL security certificates hold the additional Extended Validation (EV) protocol, which will activate the green address bar in web browsers.

The Extended Validation process involves extensive vetting by verifying the control of the domain, validating the legitimacy of your company through verification of legal filings, public listings, and known business relationships. As you can imagine, the Extended Validation process is no small act, usually taking one month to complete. For those who want to purchase a premium SSL certificate with Extended Validation through Full Web Builder, we will include a standard SSL certificate in the interim – allowing you to keep your transactions secure while you await the vetting process completion.

Why SSL from Full Web Builder?

There are many places to get an SSL Security Certificate for your website, but not all companies offer unlimited secure servers with 2048-bit encryption. In addition to our support technicians who are available to you 24 hours a day, every day, Full Web Builder offers the highest level of customer service and support. If your domain and website are already hosted through us, your SSL security is installed free of charge and in as little time as possible. Further, while there is no difference in the technical aspects of an SSL certificate from one seller to another, our SSL products are extremely competitively priced. Even the biggest SSL Certificate provider in the world does not sell them for less than us. And… No matter how big Full Web Builder gets, no customer is too small, and we take your problems as seriously as you do.

How do I determine which SSL product I need?

Are you ready to buy an SSL Security Certificate for your website from Full Web Builder, but are uncertain which SSL product is right for you? No Problem. You can answer these basic questions below, or you can always call our US-based support line to help walk you through the process with a personal assistant.

What is your geographic location?

Except for the following countries and websites with the following country codes, we can issue you a certificate.

Secure certificates of any type currently CANNOT be issued to individuals or business entities in the following countries:

Cuba
Iran
North Korea
Sudan
Syria

Secure certificates of any type currently CANNOT be issued for websites with the following country-code top-level domains (ccTLDs):

What platform is your web-server running on?

If you’re running a Microsoft system with an older level of Exchange Server, or a Live® Communications Server, you want to use a Multiple Domain SSL (UCC-SSL).

Do you own a single domain, or do you have multiple main and sub-level domains?

If you’re using sub-domains, you want a Wildcard SSL. A regular SSL certificate will not cover shop.yourstore.com in addition to yourstore.com. But a Wildcard SSL can cover both, as well as support.yourstore.com, customercenter.yourstore.com, and whatever sub-domains you’re using for both branding and database management purposes.

Do you do a lot of remote workstation and server management? If so, are you seeking support with Intel’s vPro technology?

If you need to support Intel vPro technology, you need a Deluxe SSL certificate (SSL-OV).

How long before my SSL certificate is active?

Depending on your webserver and domain access, standard SSL’s (SSL-DV) can take as little as five minutes to install and activate. Delux SSL’s (SSL-OV) can take upwards of three to five business days, due to their higher level of validation protocols. Remember, you’re not just validating your domain. You’re also validating your legal entity.

Premium SSL’s (SSL-EV) have a rigorous validation process. After a thorough application process, your information will be checked multiple times through multiple agencies to ensure no identity fraud is being attempted.

What is a CSR?

A “CSR” is a “Certificate Signing request.” A CSR can be created multiple ways and is part of the SSL validation process. How you need to create a CSR will depend on your web-server platform.

What is a UCC?

A “UCC” is a “Unified Communications Certificate.” It is an SSL which secures multiple domain names, and multiple host names within a single domain. UCC-SSL’s allow web-servers to secure ninety-nine additional “Subject Alternate Names” (SAN’s).

What is a Wildcard SSL?

A Wildcard SSL protects an unlimited number of subdomains in addition to the primary domain. In order to secure the subdomains, the registrant must specify those needing protection at the time of the SSL application request.